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FAQ

  • What kind of material do we use with the Diamonds?
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  • Does Kalman use measurement chart?
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  • Can I cancel my order?
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  • Can I change the delivery address?
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  • Can I schedule the delivery?
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  • How is the merchandise posted for exchange/return?
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  • How to request Service/Warranty?
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  • Return or withdrawal of purchase?
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  • How much does the exchange/return cost?
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  • What is the exchange/return period?
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  • What is the exchange/return process?
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  • How long will I receive a refund refund?
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  • How long will I receive my exchange coupon?
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  • Our jewels have warranty?
    The jewelry warranty and service policy will remain available to each client who acquires our products, from the date of purchase. The warranty applies from the date the customer receives the jewel for the first time. Kalman Jewelry lifetime warranty covers the cost of repair for only defects resulting from normal wear, such as cleaning, rhodium plating, and loose prongs.
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